We have a 7-day return policy, which means you have  7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 89255 10218  Please note that returns will need to be sent to the following address: 1/2, Kangeyampalayampudur Road, Neripperichal, Tiruppur, Tamil Nadu, 641608

If your return is accepted, we’ll send you a return shipping  , as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@dautee.com

Damages and issues

Please inspect your order upon receipt and contact us immediately if an item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and correct it.

NOTE : Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 

If approved, the refund will be processed within 12-14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 12-14 business days have passed since we’ve approved your refund, please contact us at support@dautee.com

Shipping:

a. We currently offer shipping services within India only.

b. While we always aim to ship your order promptly, please note that some styles are sourced from different locations, and in rare cases, delivery times may extend by up to 2 weeks.

c. Delivery times may vary depending on your location and the shipping method selected during checkout.

d. DAUTEE Brand is not responsible for any delays caused by unforeseen circumstances or external shipping providers.